Refund & Cancellation Policy
We are committed to transparency, trust, and quality service. Please read this policy carefully before purchasing any membership plan.
Last Updated: 2025 | Applicable to: Basic, Premium & Pro Plans
3 Months Wait
Refund eligible only after completing 3 months from registration date
50% Refund
50% of total payment refunded after applicable tax deductions
7–10 Working Days
Approved refund credited to your registered bank account
Refund Policy
Refunds for TutorLearningHub membership plans (Basic, Premium & Pro) are applicable only under the following conditions:
-
✓You did not receive any verified student inquiries within 3 months of your registration date.
-
✓You must complete at least 3 months from your registration date before applying for a refund.
-
✓Refund amount will be 50% of the total payment made, after deducting applicable taxes (if any).
-
✓The approved refund amount will be securely transferred to your registered bank account.
If you paid ₹3,499, your refund amount will be approximately ₹1,435 (after applicable tax deductions).
Refund Processing Time
-
1Submit Your Refund Request Contact our support team or your assigned representative with your registered details.
-
2Verification & Approval Our team will verify your request against the refund eligibility conditions.
-
3Refund Credited Once approved, the refund amount will be credited to your registered bank account within 7–10 working days.
Please Note: Refund timelines begin only after your request has been verified and formally approved by our team. Incomplete requests or missing details may cause delays.
Important Note
Before purchasing any membership plan (Basic, Premium, or Pro), please ensure that you have fully understood all features, benefits, and terms. We strongly recommend that you clarify all queries with our representative before making any payment. This helps you make an informed decision and ensures a better experience on our platform.
Cancellation Policy
If you wish to cancel your membership after making the payment:
-
✓You may contact our support team or your assigned representative to initiate cancellation.
-
✗No refund will be issued on cancellation, except under the conditions specifically mentioned in the Refund Policy above.
Reminder: Cancellation of your membership does not automatically qualify you for a refund. Refund eligibility is governed solely by the conditions outlined in Section 1 of this policy.
Contact & Support
For any queries, support, or refund-related concerns, our dedicated team is here to help.
✅ Our team responds within 24 hours
